Atkins Photo Lab’s Dispatch and Deliveries Policy

Atkins Photo Lab will use its best endeavours to ensure that orders are completed within the advertised service times but will not accept liability for damages or allow cancellation in the event of failure so to do.

All service times are based on receipt of material from the client, which are clearly and correctly presented with all working elements required to produce the job, and are calculated starting on the day after all of the materials are received. Services times are based on working days, Monday to Friday. The final day of the advertised service time is when the product is ready to be shipped, and shipped if finished before 12 noon that day.

Service times shorter than advertised may be possible, and if required, may incur a surcharge (rush rates) to pay for penalty rate wages.

Atkins clients have a choice of shipping options, from standard untracked to tracked express. Atkins are not responsible for freight providers’ delivery times or reliability, it is the client’s responsibility to insure against any loss or damage to goods in transit to or from Atkins Photo Lab. Freight costs will be charged to the client at commercial rates which will include a packaging fee.